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WHAT UNMET NEEDS ARE BEHIND BLAME? Example from a real life incident.  

The other day flying back from a trip I overheard two interesting arguments that got stuck in blame with no understanding for either side. We had been waiting at the gate at the appointed boarding time for over half an hour with no announcements and no signs of life from ground staff. Frustration and anxiety […]

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WHAT HAPPENS WHEN WE ARGUE PART IV: SELF-ESTEEM AND CLEAR COMMUNICATION

Self-esteem is a determining factor in all communication, as core personal beliefs can come into play with or without our conscious knowledge. When they do, we may feel like we’ve lost our ‘centre’ and be quick to react to what is happening. These beliefs are¬†assumptions we have made about ourselves, others and life in general […]

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