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HOW DO PERCEPTIONS AND PERSPECTIVES ESCALATE CONFLICT?

“I do not see life as it is, I see life as I am” Byron Katie   When our wounds and fears determine our perspectives, and our perceptions perpetuate our wounds, we are caught in a vicious cycle. This cycle escalates conflict, both within us and with others. One’s thinking and feeling-filters determine how we […]

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WHAT MAKES AN APOLOGY AUTHENTIC AND EFFECTIVE AS A RESOLUTION OF CONFLICT?

An apology is often regarded as providing closure to a conflict situation. But how it’s done and the reasons for giving it can either bring about resolution or further resentment. So what constitutes an authentic apology and why? And how can it be delivered effectively? One’s definition of an apology, like one’s attitude to conflict, […]

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