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IN PRAISE OF CONFLICT RESOLUTION: HOW TO RESOLVE DISAGREEMENTS WITH FAMILY, FRIENDS AND AT WORK

Sometimes when I say that I teach conflict resolution the response is a quizzical look as the person waits for me to explain. Or perhaps they’re just looking at me funny and I still haven’t got the hint! So what does conflict resolution (CR) actually mean? And what effective tools does it provide for interpersonal […]

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HOW IS SILENCE USED IN CONFLICT: AS TIME-OUT OR AS A POSITION? WHAT ARE THE DIFFERENCES BETWEEN THE TWO AND THEIR EFFECTS ON ITS RESOLUTION?

One’s relationship to silence is very personal. One may feel comfortable or uncomfortable with it. There are those who feel the need to fill the empty spaces with words and those who are happy for silence to fall naturally. Silence can bond or divide. It can be a pause, a breath one takes in a […]

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