Our minds can race faster than a Ferrari Testa Rossa! Our assumptions are triggers in conflict. How we see life, ourselves and others can create, escalate or de-escalate a situation. A thought can take hold and before we know it, it’s overtaken our thinking. Such thoughts are often based on suppositions we take as ‘fact’. […]
THE BLAME-GAME: why and how it happens, its impact on our self-esteem and how to disengage. When things go wrong at work, with someone in the service industry, socially or at home, we engage in a blame-game to defend our shaken self-esteem. As our instinctual reaction to defend ourselves kicks in, we remain locked in […]
WE HAVE A LOT MORE IN COMMON THAN WE THINK, EVEN WHEN WE ARGUE Even with the best intentions, certain issues can lead to arguments. When this happens we can become impatient and defensive, we feel not heard and believe that we are worlds apart from agreeing. Even in the most difficult of conflicts, there […]
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