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THE SECRET CHRISTMAS RECIPE FOR CLEAR COMMUNICATION

 Picture: Don Miguel Ruiz “The Four Agreements” It’s not always easy to be full of festive cheer when tense feelings lurk beneath the Christmas tree. Family gatherings can trigger old dynamics and emotions even when we feel we’ve personally resolved them. By responding differently, we can break patterns and turn a problem into an opportunity for understanding […]

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IN PRAISE OF CONFLICT RESOLUTION: HOW TO RESOLVE DISAGREEMENTS WITH FAMILY, FRIENDS AND AT WORK

Sometimes when I say that I teach conflict resolution the response is a quizzical look as the person waits for me to explain. Or perhaps they’re just looking at me funny and I still haven’t got the hint! So what does conflict resolution (CR) actually mean? And what effective tools does it provide for interpersonal […]

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