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BOUNCING BACK: HOW DO YOU REACT WHEN YOU OR YOUR TEAMMATES MAKE A MISTAKE? DO YOU STAY STUCK IN RESENTMENT OR BOUNCE BACK TO THE TASK AT HAND?

  The other day I happened to pass by a football game and saw someone kick the ball out of play. Instantly there were groans from the pitch and a loud and matter-of-fact “Sorry!” from the player concerned.  I watched on as the ball was thrown back in and the players returned to their jobs. So […]

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HOW IS SILENCE USED IN CONFLICT: AS TIME-OUT OR AS A POSITION? WHAT ARE THE DIFFERENCES BETWEEN THE TWO AND THEIR EFFECTS ON ITS RESOLUTION?

One’s relationship to silence is very personal. One may feel comfortable or uncomfortable with it. There are those who feel the need to fill the empty spaces with words and those who are happy for silence to fall naturally. Silence can bond or divide. It can be a pause, a breath one takes in a […]

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