Essentially mediation is nothing more than a meeting in which the parties seek to resolve their differences with the help of an intermediary. Mediation is a voluntary, informal and confidential process and widely used as an alternative to litigation. While the greatest appeal of mediation is that it is cheaper and quicker than going to […]
Conflict Resolution is the process used to resolve dispute through dialogue. Its aim is for the parites to gain mutual understanding of needs, perceptions, values and interests, in order to reach a ‘win-win’ and long-lasting resolution. Conflict Resolution is commonly regarded as an umbrella term that incorporates mediation, arbitration and negotiation, among others. Despite this consensus, it is actually a process […]
You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” Buckminster Fuller.
Mention the words ‘conflict’ and ‘conflict resolution’ and it raises some interesting responses. Three of the most common are: denial of having any conflict in one’s life, interest in the subject, or a mixture of the two – some interest, followed by a polite distancing, as if the ‘condition’ were contagious. So why is there such […]
